Trusted Partner for your Business Expansion

Leading the way in Telecom Sales, Customer Care, and Delivery Services

Who we are

Empowering Businesses, Redefining Boundaries

Brillant Avenir Group is a trusted leader in Contact Center Support, BPO, Telecom Sales & Delivery Logistics. With years of proven expertise and a commitment to excellence, we empower businesses to achieve operational efficiency and deliver unparalleled customer experiences.

What we do

Brillant Avenir Group Services

At Brillant, we help businesses overcome challenges and seize opportunities by delivering solutions that drive growth and efficiency.

Telecom Sales
Solutions

Driving growth for telecom providers with strategic sales expertise and innovative approaches.

Customer Support & BPO Services

Delivering exceptional customer engagement solutions to ensure your clients feel valued and heard at every interaction.

Food Delivery Services

Reliable and efficient delivery solutions designed to meet the demands of modern logistics with accuracy and speed.

Our BPO Offerings

Our Offerings Under BPO Model

Brilliant Group offers reliable BPO services to simplify your operations, improve customer interactions, and save you time.

Contact Centre
Services

Customer Experience
Management

Back Office
Support

Human Resource
Services

Digital Marketing
Services

Contact Centre
Services

Our Mission

The Purpose that Drives us

Our mission at Brillant is to help businesses grow by offering services that they can rely on. We focus on being efficient, understanding the needs of our customers, and delivering solutions that truly make a difference.

By staying committed to quality and finding better ways to serve, we aim to build lasting relationships and support businesses in reaching their goals with confidence.

Years of Experience
in the Industry
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Customer
Satisfaction Rate
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Customer Interactions
Handled Annually
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Dedicated
Professionals
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News Update

A Proud Milestone for Brillant Group

Etisalat Contact Center Management

Contract Awarded in 2024

Brillant Avenir Dubai has been awarded a contract to manage the Etisalat Contact Center in Ajman. This achievement is a testament to the Group’s 10+ years of excellence and commitment to delivering world-class customer service solutions.

Group Achievements

Our Excellence is Recognized and Awarded

At Brillant, we’re honored to be recognized as the Best Channel Partner for Etisalat. This achievement, along with awards like Best Business Leader, Community Sales Top Partners, and Top Performer, reflects our consistent efforts to deliver meaningful results. These recognitions motivate us to keep pushing boundaries and serving our clients with the utmost dedication.

Our Strategic Partners

Mutually Beneficial Partnership to Drive Innovation and Growth

Brillant is proud to have Synavos as our trusted technology partner, a relationship built on trust, innovation, and a shared commitment to excellence. From the very beginning, Synavos has demonstrated an exceptional ability to understand the unique challenges we face and provide innovative technology solutions that drive us forward.

Together, we are not just keeping pace with the future—we are actively shaping it. Through our partnership with Synavos, we continue to create innovative solutions, set new standards of success, and pave the way for continued growth and excellence in our industry.

Brillant Avenir Group Profile

Explore our story and expertise in one place. Download our Group Profile to learn more about our journey, achievements, and services.