Call Centre & BPO Entities Under Brillant Avenir Group

Brillant Avenir

Brillant Avenir Call Centers Services LLC, Dubai

At Brillant Avenir, we’re more than just a call center. As a top Etisalat channel partner, we provide expert BPO services from our Dubai headquarters. Whether it’s Mobile Number Portability, postpaid connections, or home internet, we’re here to deliver exceptional support that puts your customers first. What truly sets us apart is our diverse team with 250+ seasoned professionals from more than 10+ different nationalities working together.

Brillant Avenir Dubai has also been awarded the contract to manage the Etisalat Contact Center in Ajman. With more than 10 years of proven expertise in the customer service industry, Brillant Avenir Dubai is committed to upholding Etisalat’s high standards while driving innovation and operational excellence.

Mission

We’re focused on expanding our reach in the telecom sector, using our experience and resources to create lasting value for our clients and partners.

Brilliant Dubai Offshore Operations

Cairo, Egypt

Our Cairo office operates within the facilities of eNable Outsourcing, where our 100+ highly-skilled contact center professionals deliver exceptional service. While eNable provides state-of-the-art infrastructure, our team ensures seamless operations under a strong collaboration.

New Delhi, India

In New Delhi, we partner with Venfosys Private Limited, where 70+ dedicated team members work tirelessly under our management. This setup supports our global operations with unmatched efficiency and expertise.

Team at Etisalat, Ajman

At the Etisalat contact center in Ajman, our dedicated team manages projects with a focus on excellence. Whether it’s customer service or sales, we prioritize delivering exceptional support that upholds Etisalat’s reputation and strengthens customer relationships.

Al Tawasol Al Tarweeg

Al Tawasol Al Tarweeg Call Center LLC, Ajman

Launched with a team of skilled professionals, our Ajman office excels in delivering top-tier call center solutions. Emphasizing efficiency and client satisfaction, it plays a crucial role in advancing our success in the communication industry.

Commenced operations with 50 skilled professionals.

Emphasis on delivering top-tier call center solutions.

APT Solutions

APT Solutions
(Pvt) Limited, Karachi

At our Karachi center, a dynamic team combines local expertise with Brillant Avenir’s values. Focused on efficiency, client satisfaction, and innovative approaches, it plays a pivotal role in creating a lasting impact within customer services.

Highly experienced team of more than fifty professionals.

Combining local expertise with overarching values of Brillant Avenir.

Brillant Avenir

Brillant Avenir
(Pvt) Limited, Lahore

At our Karachi center, a dynamic team combines local expertise with Brillant Avenir’s values. Focused on efficiency, client satisfaction, and innovative approaches, it plays a pivotal role in creating a lasting impact within customer services.

Fostering innovation and delivering top-tier solutions.

Dynamic team of highly skilled professionals.

Prioritizing Your Customers' Voices